Learning and Assessment Kit-BSBXDB301 Respond to the service needs of customers and clients with disability HLTINFCOV001 aggressive or abusive customers SIRXSLS002

aggressive or abusive customers SIRXSLS002 Follow point-of-sale procedures SIRXIND002 Organise and maintain the store environment SIRRRTF001 Balance and secure point-of-sale terminal SIRXSLS001 Sell to the retail customer SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBMED301 Interpret and apply medical terminology appropriately CHCCOM005 Communicate and work in health or community services CHCCOM006 Establish and manage client relationships CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically HLTAAP002 Confirm physical health status HLTAAP003 Analyse and respond to client health information HLTOTH001 Apply casts HLTOTH002 Modify casts HLTOTH003 Remove casts HLTOTH004 Apply orthopaedic devices HLTOTH005 Modify orthopaedic devices HLTOTH006 Remove orthopaedic devices Elective units CHCCCS006 Facilitate individual service planning and delivery CHCCCS010 Maintain a high standard of service * We can develop additional elective units that are not listed on request (Please contact us for further information)

CPCCCM2002A Carry out excavation

services AMPR308 Prepare

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURETR112 Test and repair basic electrical circuits AURETR124 Diagnose and repair compression ignition engine management systems AURHTF102 Diagnose and repair heavy vehicle diesel fuel injection systems AURHTZ101 Diagnose and repair heavy vehicle emission control systems AURTTA118 Develop and carry out diagnostic test strategies AURTTE104 Inspect and service engines AURTTF003 Overhaul diesel fuel injection system components AURTTF102 Inspect and service diesel fuel injection systems AURTTF105 Diagnose and repair engine forced-induction systems AURTTK001 Use and maintain measuring equipment in an automotive workplace AURTTK102 Use and maintain tools and equipment in an automotive workplace Electives AURAFA103 Communicate effectively in an automotive workplace AURAMA001 Work effectively with others in an automotive workplace AURHTE001 Remove and install heavy vehicle engine assemblies AURHTE102 Diagnose and repair heavy vehicle compression ignition engines AURTTA006 Inspect and service hydraulic systems AURTTA104 Carry out servicing operations AURTTA113 Diagnose and repair hydraulic systems AURTTC103 Diagnose and repair cooling systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-BSBXDB301 Respond to the service needs of customers and clients with disability HLTINFCOV001 aggressive or abusive customers SIRXSLS002Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to