Assessment Kit-SITXCCS006 Provide service to customers Session Plan operate and maintain routing and

operate and maintain routing and shaping machines MSTGN4012 Fabricate or machine tooling MEM07001B Perform operational maintenance of machines/equipment MEM14003B Undertake basic production scheduling MEM18001C Use hand tools * We can develop additional elective units that are not listed on request (Please contact us for further information)

heating and gouging AUMGTW002 Perform mechanical cutting AURAFA003 Communicate effectively in an automotive workplace AURAMA001 Work effectively with others in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Electives AURACA001 Respond to customer needs and enquiries in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AUMABA012 Operate load shifting equipment AUMATA008 Produce drawings manually AUMGMA001 Participate in workplace productivity improvement processes AUMGTA002 Service vehicle after assembly AUMGTB011 Assemble

Core units BSBTEC302 Design and produce spreadsheets BSBXCM301 Engage in workplace communication FNSACC314 Conduct business activities using a computerised accounting system FNSACC321 Process financial transactions and extract interim reports FNSACC322 Administer subsidiary accounts and ledgers FNSACC323 Perform financial calculations FNSINC311 Work together in the financial services industry Elective Units BSBHRM416 Process payroll BSBINS307 Retrieve information from records BSBINS309 Maintain business records FNSACC421 Prepare financial reports * We can develop additional elective units that are not listed on request (Please contact us for further information)

charge and leak test refrigerants - split systems UEERA0059 Prepare and connect refrigerant tubing and fittings UEERA0049 Install and start up single head split air conditioning and water heating heat pump systems UEECD0007 Apply work health and safety regulations

Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXCCS002 Provide visitor information SITTTSL001 Operate online information systems SITTTSL004 Provide advice on Australian destinations SITTTSL002 Access and interpret product information * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-SITXCCS006 Provide service to customers Session Plan operate and maintain routing andOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of